Q: What does "
Renewed" that mean ?
A: All our computers are original Apple Mac's, we clean all the data and update the OS (operating software) and then put each one through a full 10 point diagnostics test, to make sure everything works 100% before we give them our approval and ship it out to you.
Q: Does Renewed mean Brand New ?
A: No Renewed is pre-owned
Q: What is the condition of a Renewed Mac
A: Our Renewed Macs will be in great shape, they might have some light wear but NO heavy dents or cracks and of course the screens are always in excellent condition.
Q: Will my Renewed Mac come with Charger / Power Cable?
A: Yes all our Renewed Macs come with Original Apple chargers / power cables/
Q: How long will it take to ship and get to me ?
A: All orders ship within 24 hours of purchase during normal business hours/days. We use Ground Shipping and ship from Florida.
Q: What if I need it sooner, do you have express shipping options?
A: Yes! You have the to pay for expedited shipping
Q: Do you ship to countries outside of the USA?
A: Not yet, but we are working on it, so stay tuned.
Q: Do you offer discounts for Bulk orders
A: Yes, you can contact our wholesale dept at Sales@renewedmac.com
Q: What type of Payment do you accept
A: All major Credit Cards & Paypal
Q: What if I don't like it, can I return it to you?
A: Yes, we only want happy customers, so if you don't like what you bought, we offer free returns for the first 30 day.
Q: What do I do if my computer is not working properly?
A: You have a 90 day warranty with Free return for repair/replace or refund.
Q: What happens if I received my order and it is not as described?
A: Just reach out to us and we will see if its something we can diagnose and correct over the phone or we will replace the unit for you at no charge to you.